Privacy Policy

    Last updated: May 10, 2023

    1. Introduction

    At Stralgo ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our algorithmic trading platform and related services (collectively, the "Services").

    Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree, please do not access or use our Services.

    2. Information We Collect

    2.1 Information You Provide to Us

    We may collect information that you provide directly to us when you:

    • Create or modify your account
    • Connect your brokerage accounts
    • Create and save trading strategies
    • Communicate with us
    • Complete forms on our platform

    This information may include your name, email address, phone number, billing information, and any other information you choose to provide.

    2.2 Information We Collect Automatically

    When you access or use our Services, we may automatically collect information about you, including:

    • Log information (such as IP address, browser type, pages visited)
    • Device information (hardware model, operating system)
    • Usage data (features used, trading strategies created)
    • Location information (based on IP address)
    • Cookies and similar technologies

    3. How We Use Your Information

    We use the information we collect for various purposes, including to:

    • Provide, maintain, and improve our Services
    • Process and complete transactions
    • Send you technical notices and support messages
    • Respond to your comments and questions
    • Develop new products and services
    • Monitor and analyze trends and usage
    • Detect, investigate, and prevent fraud and other illegal activities
    • Comply with legal obligations

    4. How We Share Your Information

    We may share your information with:

    • Service Providers: Third-party vendors and service providers who need access to your information to help us provide the Services
    • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
    • Legal Requirements: When required by law or to protect our rights and safety
    • With Your Consent: In other cases with your explicit consent

    We do not sell your personal information to third parties.

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and regular security assessments.

    However, no electronic transmission or storage of information can be entirely secure. We cannot guarantee that the security measures we have in place will never be defeated or fail, or that your information will never be disclosed, altered, or destroyed by an unauthorized person.

    6. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information, including:

    • Accessing, correcting, or deleting your information
    • Objecting to our processing of your information
    • Restricting certain processing of your information
    • Portability of your information
    • Withdrawing consent where processing is based on consent

    To exercise these rights, please contact us at privacy@stralgo.ai.

    7. Children's Privacy

    Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

    8. International Data Transfers

    Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

    10. Contact Us

    If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

    Email: privacy@stralgo.tech
    Address: Stralgo Technologies Pvt. Ltd., 123 Tech Park, Bangalore, India 560001

    Please also review our Terms of Service and Security Policy.